Help Center

Frequently Asked Questions

Everything you need to know about applying, approval, funding and repayment. Can’t find your answer? Our team is one email away.

Applying

Loans & eligibility

Small loans up to $3,000, including payday loans, personal loans, installment loans and other unsecured short-term options. Browse our services menu for details.

Fill out our online application form, provide the requested details and submit. It only takes a few minutes.

  • Be at least 18 years old
  • Have an active bank account open for at least 3 months (90 days)
  • Have consistent income (weekly, bi-weekly or semi-monthly) for at least 3 months
  • Receive your income by direct deposit

Yes, you can still apply. Our underwriters review each file individually to determine eligibility.

Yes. If we cannot fund your loan ourselves, we work with partner lenders to try to serve you. See our privacy policy for details.

From $300 to $3,000.

None to submit your application. Complete the online form and we take care of the rest.

Approval & funding

Timing & money transfer

For applications submitted Monday to Friday, a decision usually comes within 24 hours. Applications sent after 4 p.m. on Friday or on weekends get an answer by Monday or Tuesday. Within 15 to 30 minutes of applying, you receive a pre-approval or an option to continue with a partner by email.

Once approved, the same day or within 24 hours. Contracts signed after 4 p.m. on Friday or during weekends and holidays are funded on Monday or Tuesday.

By Interac e-Transfer, which may be deposited directly into your bank account depending on your e-Transfer settings.

Our mission is to help every client get the loan they need. If we cannot fund your loan, we work with partner lenders to serve you better.

No, we do not run a credit check to approve your application. Late or missed payments during your loan, however, may affect your score.

Repayment & account

Payments, fees & privacy

All payments are made by pre-authorized debit from the bank account on file.

Yes, at any time and without prepayment penalties.

Yes, a late or returned payment may incur an NSF fee of $20 or $40 depending on the circumstances.

If you enrolled in our benefits plan, you may be eligible for up to 3 non-consecutive skipped payments. Otherwise, your file is first handled by our internal collections team to find a solution, and may then be sent to a third-party agency. Contact info@depositmycashnow.ca early if you face difficulties.

Most provinces are automatically enrolled in our benefits plan, which provides financial aid and other advantages. Clients in Ontario and Alberta must sign up when signing the pre-approval contract.

Yes. Returning clients can move up our loyalty tiers, unlocking larger amounts and lower interest rates.

You may be eligible and could qualify for a higher loyalty tier. Email our team for details. Approval is never guaranteed after pre-approval; each file is reviewed individually.

Email info@depositmycashnow.ca and our customer service team will assist you.

Yes. We and our partners use secure, encrypted methods to protect your personal information.

Ready when you are

Need funds for an urgent expense?

Apply online in minutes. Get a fast answer from our brokers and receive your money by Interac e-Transfer once your agreement is signed.